Returns & Refunds

Returns & Refunds Policy

Your satisfaction matters to us. If you are not completely satisfied with your purchase, please review our returns policy below.

Return Eligibility

• Items must be returned within 7 days of delivery.
• Items must be in their original, unused condition with original packaging intact.
• Personalised or custom-made items are not eligible for return.
• Items damaged due to improper installation or handling are not eligible for return.

How to Return

To initiate a return, please contact us with your order number and reason for return. Our team will guide you through the process.

Refunds

Once we receive and inspect your returned item, we will process your refund within 5–7 business days. Refunds will be issued to the original payment method.

Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us immediately with photographs of the issue. We will arrange a replacement or refund at no cost to you.

Questions

For any returns or refund queries, please contact our team and we will respond promptly.